Courtney is the best! She worked with me for months prior to listing to help me get the place where it should be for sale (I was a newly widowed mom of a college kid leaving my home of 22 years, so it was not easy) She was there for every step of the way, and was especially valuable during my freakout period once COVID shut down in person viewings. She kept me calm, talked me through pricing issues, kept me completely informed of other offerings in the neighborhood and what that meant to me, and was level headed about the important things. Her communication was almost instantaneous, even on weekends/holidays. Her expertise with contacts – termite inspections, estate sale people, electrical issues, handyman things, junk removal, basement fixes, paint jobs, EVERYTHING you might think an almost 100 year old house might need – was extraordinary. She let me know what to expect every step and told me what would happen when – and it did. She truly was an understanding friend who also happened to be a consummate professional in this field. Her knowledge of the Brookside/Waldo area is deep. Courtney kept me calm and reminded me of what was important and what wasn’t. I am more than satisfied with her help during the challenging process of selling a home in COVID times and cannot recommend her highly enough!!!